FAQs
product
Who is Hux + Mū for?
Hux + Mū is created for dry, sensitive and changing skin, particularly through midlife and beyond.
Our formulas focus on gentle cleansing, replenishing nourishment and supporting the skin barrier, with a simple approach that can adapt to what your skin needs from day to day.
What makes hux+mū different from other skincare brands?
Hux + Mū is built around doing more with fewer, carefully considered products.
Our Core Ritual brings together two multi-functional formulas created especially for dry, sensitive and changing skin. SOW combines makeup removal, daily cleansing and replenishing comfort in one jelly-to-oil-to-milk formula. CULTIVATE combines nourishing seed oils, barrier-supportive lipids, antioxidants and carefully chosen actives in one lightweight facial serum.
Both are fragrance and essential-oil free, made in small batches and designed to work together as a simple skincare foundation, without asking your skin to navigate layer upon layer of products.
It's a considered approach to skincare: fewer steps, purposeful ingredients and formulas you can adapt as your skin changes.
What results can I expect?
The first thing many people notice is simply that their skin feels more comfortable.
SOW is designed to cleanse thoroughly without leaving dry or sensitive skin feeling stripped, while CULTIVATE helps replenish softness, support the skin barrier and leave skin feeling more supple and nourished.
With continued use, CULTIVATE’s antioxidant-rich oils and actives also help support smoother-looking skin and soften the appearance of fine lines.
Skincare is never one-size-fits-all, but the goal of the Hux + Mū ritual is straightforward: skin that feels calmer, more comfortable and better supported.
How should I incorporate hux+mū products into my skincare routine?
Begin with SOW Prebiotic Cleansing Jelly to gently remove makeup, SPF and daily build-up without leaving skin feeling stripped or over-cleansed.
Follow with CULTIVATE Active Facial Serum to replenish with skin-supportive lipids, nourishing seed oils, antioxidants and carefully chosen actives.
Together they form the Hux + Mū Core Ritual, a simple two-step foundation you can use morning and evening, adapting the amount and how you use each product according to what your skin needs.
Do you use fragrance, essential oils or parabens?
No. Hux + Mū formulas are free from added fragrance, essential oils and parabens. Essential oils may be natural, but they can contain fragrance allergens that some sensitive or reactive skin may find difficult. We prefer to formulate without them, focusing instead on purposeful, skin-compatible ingredients.
Are your products vegan and cruelty-free?
Yes, always. Our products are 100% vegan and crafted with the utmost care to ensure no intentional harm, reflecting our commitment to ahimsa.
What does 'natural' mean at hux+mū?
At hux+mū, 'natural' means our earthborne skincare is thoughtfully crafted with plant-based ingredients derived from nature, with a focus on sustainability and integrity. While 'natural' is often overused in the beauty industry, for us, it signifies a genuine commitment to ingredients that work harmoniously with your skin and the planet.
Our formulations are free from perfumes, parabens and petroleum-derived ingredients, and we avoid unnecessary fillers. Where minimal synthetic ingredients are included, such as vitamins or pH adjusters, it’s to ensure the stability, safety and effectiveness of our products, always with care for both your skin and the environment.
Being natural isn’t just about ingredients; it’s about creating products that care for you, our planet and the communities we touch.
Do you use preservatives in your products?
Yes, when necessary, we use skin-friendly preservatives to ensure the safety and longevity of our formulations. Rest assured, these are carefully selected to align with our commitment to gentle, effective skincare.
Can I use your products during pregnancy?
While our formulations are crafted with gentle ingredients, we recommend consulting your healthcare provider before introducing new skincare products during pregnancy.
packaging
Is your packaging environmentally friendly?
Yes, from recyclable Miron Biophotonic Glass to FSC-certified paper and organic reusable cotton bags, every detail is designed to minimise waste and protect our environment.
my order
What is your return policy?
We accept returns of unopened, unused items within 14 days of purchase. If something isn’t right, please reach out to us at hello@huxandmu.com. We’re here to help.
shipping
Where do you ship to and what are the shipping costs?
We currently only ship across the UK. Standard shipping is £3.95. Orders over £50 qualify for free delivery. For more details, visit our Shipping information.
contact
How can I get in touch with hux+mū for further questions?
We’d love to hear from you. You can reach us at hello@huxandmu.com or DM via www.instagram.com/huxandmu. We’re here to help with any queries or concerns.